Summary
Because NINZ provides custom digital services, digital deliverables, implementation work, and recurring monitoring, all sales are final except where otherwise required by law or expressly agreed in writing.
Trust and policy
Refund Policy
Information on this website is for general business purposes and does not constitute legal, financial, or professional advice.
Last Updated: August 21, 2026
Services Covered
This policy applies to paid solutions including Landing Page Design, Chatbots, Landing Page + Chatbot, Virtual Concierge, FAQ Services, NINZ Visibility Monitor™, the secondary AI Visibility Assessment, consulting, and related business solutions.
Custom Digital Services
Custom projects involve reserved time, planning, customization, and digital work performed specifically for each client. Included revisions, deliverables, and scope are determined by the applicable checkout, proposal, or service agreement.
All Sales Are Final
All setup fees are non-refundable. All payments are final. No refunds will be issued for completed, partially completed, scheduled, or in-progress services. Failure to use or complete purchased services does not qualify for a refund.
Monthly Subscriptions
NINZ Visibility Monitor™ is currently offered at $150 per month with recurring billing. Monthly subscriptions may be canceled according to the applicable service agreement or checkout terms, but previous payments are non-refundable unless otherwise required by law or stated by NINZ in writing.
Alternative Resolutions
If NINZ is unable to deliver a purchased service due solely to circumstances within NINZ's control, NINZ may, at its sole discretion, offer an alternative solution, service credit, or other resolution. This does not create an obligation to provide a monetary refund.
Chargebacks
Chargebacks filed without first attempting to resolve the matter directly with NINZ may be considered a violation of the Terms of Use.
Contact
Questions about this Refund Policy may be emailed to info@ninz.me or submitted through the Contact page.
Policy Support