Privacy Policy

NINZ Privacy Policy

 

Last Updated: February 22, 2026

 

NINZ (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, forms, chatbot, products, and services.

 

Contact Information

NINZ

629 W Main, Oklahoma City, OK 73102

Phone: 405-293-5487

Email: [email protected]

 

1) Information We Collect

 

We may collect the following types of information:

 

A. Information You Provide

Name

Business name

Email address

Phone number (if provided)

Website URL

Service area

Top services

Business hours

Policies or notes you submit through forms, chat, or email

 

B. Transaction Information

Payment confirmation and related billing metadata processed through our payment provider(s).

NINZ does not store full payment card numbers.

 

C. Website and Technical Data

IP address

Browser type

Device type

Pages visited and interactions

Approximate location (city/state level)

 

D. Chat and Form Submissions

Messages you submit through the website chat widget

Form responses and attachments you provide (if applicable)

 

2) How We Use Your Information

 

We use your information to:

Provide and deliver services and purchased deliverables

Communicate with you about your request, order, or support

Improve our website, forms, and service delivery

Maintain internal records and business operations

Prevent fraud, abuse, and security incidents

 

3) How We Share Your Information

 

We may share information only as needed with:

Payment processors to complete transactions

Service providers that support operations (e.g., form tools, website hosting, email systems)

Legal or regulatory authorities if required by law

 

We do not sell your personal information.

 

4) Data Retention

 

We retain information for as long as needed to:

Fulfill services

Maintain business records

Comply with legal obligations

Retention periods vary depending on the type of information and purpose.

 

5) Security

 

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.

 

6) Your Choices

 

You may request to:

Update or correct your information

Ask questions about your data

Request deletion where appropriate and legally permissible

 

To make a request, contact: [email protected]

 

7) SMS / Messaging (If Applicable)

 

If you provide a phone number, you may receive messages related to your inquiry, order, or service delivery. You can opt out by replying STOP if SMS is used. Message and data rates may apply depending on your carrier. Frequency varies.

 

8) Children’s Privacy

 

NINZ services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

 

9) Updates to This Policy

 

We may update this Privacy Policy periodically. The “Last Updated” date will reflect changes.

NINZ Terms of Service

 

Last Updated: February 22, 2026

 

These Terms of Service (“Terms”) govern your access to and use of NINZ’s website, forms, chatbot, and services. By using our services or purchasing a product, you agree to these Terms.

 

Contact Information

NINZ

629 W Main, Oklahoma City, OK 73102

Phone: 405-293-5487

Email: [email protected]

 

1) Services Provided

 

NINZ provides structured, written deliverables such as:

FAQ Packs (10 or 20 FAQs with answers)

Chatbot scripts / knowledge-base style content (as offered)

Landing page + chatbot offers (where specified)

 

Unless explicitly stated in writing, NINZ does not provide:

Website publishing/hosting (unless purchased as a hosted package)

Website access management

CRM setup

Backend dashboard access

Complex automation integrations

Ongoing monitoring or live operator support

 

2) Client Responsibilities

 

You agree to provide accurate and complete information, including:

Correct website URL (if applicable)

Service area and core services

Any policies you want included

You are responsible for implementing/publishing deliverables unless your purchase explicitly includes hosting/build services.

 

3) Delivery Timelines

 

Typical delivery timelines are stated on the checkout or form. Delivery timelines begin after:

Payment is successful, and

Required intake information is fully received

 

Delays caused by incomplete, incorrect, or missing information may extend timelines.

 

4) Payment Terms

 

All payments are due at purchase unless otherwise stated. Payments are processed through a secure payment provider.

 

5) Refund Policy

 

Because services are customized, all sales are final once work begins.

If you submitted payment but have not provided required intake information, you may request cancellation within 24 hours of purchase. Approval is at NINZ’s discretion.

 

6) Revisions / Edits

 

If your purchase includes revisions or edits, the scope will be defined on the offer page or checkout.

FAQ Packs are delivered as written content; edits beyond minor corrections may require an additional purchase.

 

7) Intellectual Property

 

Upon full payment, you receive a license to use the delivered content for your business. You may not resell, redistribute, or publish NINZ deliverables as templates for others without written permission.

 

NINZ retains ownership of internal methods, frameworks, prompts, and non-client-specific systems.

 

8) No Guarantees

 

NINZ does not guarantee business results, revenue outcomes, lead volume, conversion rates, SEO performance, or customer acquisition.

 

9) Disclaimer

 

Content provided is for informational and operational use and does not constitute legal, financial, or medical advice.

 

10) Limitation of Liability

 

To the fullest extent permitted by law, NINZ is not liable for indirect, incidental, consequential, or special damages related to use of the services. NINZ’s total liability for any claim is limited to the amount paid for the specific service.

 

11) Termination

 

We may refuse service or terminate access if there is abuse, harassment, fraud, or misuse of our deliverables.

 

12) Governing Law

 

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

 

13) Updates to Terms

 

We may update these Terms periodically. The “Last Updated” date will reflect changes.

 

629 W. Main, Oklahoma City, OK. 73102

855-532-NINZ

[email protected]

© 2026 NINZ. All Rights Reserved.